*{box-sizing:border-box;margin:0;padding:0}:root{--verde-oscuro:#0b5c56;--verde:#0e7a72;--verde-claro:#e7f5f3;--fondo:#f2f4f5;--borde:#dde3e6;--texto:#1f2a2e;--texto-suave:#64757c;--burbuja-saliente:#d9fdd3;--fondo-chat:#efeae2;--rojo:#c0392b;--amarillo:#f6e7bd}html,body,#root{height:100%}body{color:var(--texto);background:var(--fondo);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14.5px}button{font:inherit;cursor:pointer}input,select,textarea{font:inherit;color:inherit}.app{flex-direction:column;height:100%;display:flex}.topbar{background:var(--verde-oscuro);color:#fff;flex-shrink:0;align-items:center;gap:4px;height:52px;padding:0 16px;display:flex}.topbar .logo{margin-right:18px;font-size:16px;font-weight:700}.topbar a{color:#cfe5e2;border-radius:6px;padding:6px 12px;font-weight:500;text-decoration:none}.topbar a.activo,.topbar a:hover{color:#fff;background:#ffffff24}.topbar .spacer{flex:1}.topbar .usuario{color:#cfe5e2;margin-right:8px;font-size:13px}.topbar .salir{color:#fff;background:0 0;border:1px solid #ffffff59;border-radius:6px;padding:5px 12px}.badge-pendientes{color:#1f2a2e;background:#e9b949;border-radius:10px;margin-left:5px;padding:1px 7px;font-size:11.5px;font-weight:700}.contenido{flex:1;overflow:auto}.contenido.sin-scroll{overflow:hidden}.login-fondo{background:linear-gradient(160deg, var(--verde-oscuro), #123c46);justify-content:center;align-items:center;height:100%;display:flex}.login-caja{background:#fff;border-radius:12px;width:360px;padding:36px;box-shadow:0 12px 40px #00000040}.login-caja h1{color:var(--verde-oscuro);margin-bottom:4px;font-size:22px}.login-caja p.sub{color:var(--texto-suave);margin-bottom:22px}.login-caja label{margin-bottom:5px;font-size:13px;font-weight:600;display:block}.login-caja input{border:1px solid var(--borde);border-radius:8px;width:100%;margin-bottom:15px;padding:10px 12px}.login-caja button{background:var(--verde);color:#fff;border:none;border-radius:8px;width:100%;padding:11px;font-size:15px;font-weight:600}.login-caja .error{color:var(--rojo);margin-bottom:12px;font-size:13.5px}.btn{background:var(--verde);color:#fff;border:none;border-radius:7px;padding:8px 14px;font-weight:600}.btn:disabled{opacity:.5;cursor:default}.btn.secundario{color:var(--verde-oscuro);border:1px solid var(--borde);background:#fff}.btn.chico{padding:5px 10px;font-size:13px}.btn.peligro{color:var(--rojo);background:#fff;border:1px solid #e5c1bc}.hoy{max-width:980px;margin:0 auto;padding:26px 20px 60px}.hoy h1{margin-bottom:2px;font-size:24px}.hoy .fecha{color:var(--texto-suave);text-transform:capitalize;margin-bottom:24px}.hoy h2{align-items:center;gap:8px;margin:26px 0 12px;font-size:16px;display:flex}.hoy h2 .cantidad{background:var(--verde);color:#fff;border-radius:10px;padding:1px 9px;font-size:12.5px}.tarjeta{border:1px solid var(--borde);background:#fff;border-radius:10px;align-items:flex-start;gap:16px;margin-bottom:10px;padding:15px 18px;display:flex}.tarjeta .info{flex:1;min-width:0}.tarjeta .nombre{font-size:15.5px;font-weight:700}.tarjeta .meta{color:var(--texto-suave);margin-top:2px;font-size:13px}.tarjeta .motivo{background:var(--verde-claro);border-radius:6px;margin-top:7px;padding:6px 10px;font-size:13.5px;display:inline-block}.tarjeta .respuestas{color:var(--texto-suave);margin-top:8px;font-size:13px}.tarjeta .respuestas span{background:#f0f2f3;border-radius:5px;margin-bottom:4px;margin-right:6px;padding:2px 7px;display:inline-block}.tarjeta .acciones{flex-direction:column;flex-shrink:0;align-items:stretch;gap:8px;display:flex}.vacio{color:var(--texto-suave);border:1px dashed var(--borde);text-align:center;background:#fff;border-radius:10px;padding:18px}.etapa{text-transform:uppercase;letter-spacing:.3px;border-radius:5px;padding:2px 8px;font-size:11.5px;font-weight:700;display:inline-block}.etapa.atencion{color:#555;background:#ececec}.etapa.interes{color:#1a5f8a;background:#dceefb}.etapa.desarrollo{color:#5b3fa8;background:#e2dcf7}.etapa.accion{color:#a15c00;background:#ffe8cc}.etapa.seguimiento{color:#8a6d00;background:#fff3bf}.etapa.cerrado{color:#1c7a2e;background:#d3f9d8}.etapa.perdido{color:#a12622;background:#ffe3e3}.bandeja{background:#fff;height:100%;display:flex}.col-conversaciones{border-right:1px solid var(--borde);flex-direction:column;flex-shrink:0;width:320px;display:flex}.col-conversaciones .buscador{border-bottom:1px solid var(--borde);padding:10px}.col-conversaciones .buscador input{border:1px solid var(--borde);background:var(--fondo);border-radius:8px;width:100%;padding:8px 12px}.lista-conv{flex:1;overflow-y:auto}.item-conv{text-align:left;background:0 0;border:none;border-bottom:1px solid #f0f2f3;width:100%;padding:11px 14px;display:block}.item-conv:hover{background:#f6f8f8}.item-conv.activa{background:var(--verde-claro)}.item-conv .fila1{justify-content:space-between;align-items:center;gap:8px;display:flex}.item-conv .nombre{white-space:nowrap;text-overflow:ellipsis;font-weight:600;overflow:hidden}.item-conv .hora{color:var(--texto-suave);flex-shrink:0;font-size:11.5px}.item-conv .fila2{justify-content:space-between;align-items:center;gap:8px;margin-top:3px;display:flex}.item-conv .preview{color:var(--texto-suave);white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.item-conv .noleidos{color:#fff;background:#25d366;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;min-width:20px;height:20px;font-size:11.5px;font-weight:700;display:inline-flex}.col-chat{background:var(--fondo-chat);flex-direction:column;flex:1;min-width:0;display:flex}.chat-cabecera{border-bottom:1px solid var(--borde);background:#f0f2f5;align-items:center;gap:12px;padding:10px 16px;display:flex}.chat-cabecera .nombre{font-weight:700}.chat-cabecera .tel{color:var(--texto-suave);font-size:13px}.chat-mensajes{flex-direction:column;flex:1;gap:4px;padding:18px 6%;display:flex;overflow-y:auto}.dia-separador{color:var(--texto-suave);background:#fff;border-radius:8px;align-self:center;margin:10px 0 6px;padding:4px 12px;font-size:12px;box-shadow:0 1px 1px #0000000f}.burbuja{white-space:pre-wrap;word-wrap:break-word;border-radius:9px;max-width:72%;padding:7px 10px 5px;font-size:14px;line-height:1.35;box-shadow:0 1px 1px #00000014}.burbuja.entrante{background:#fff;border-top-left-radius:2px;align-self:flex-start}.burbuja.saliente{background:var(--burbuja-saliente);border-top-right-radius:2px;align-self:flex-end}.burbuja .pie{text-align:right;color:var(--texto-suave);margin-top:3px;font-size:10.5px;display:block}.chat-envio{background:#f0f2f5;align-items:flex-end;gap:10px;padding:10px 14px;display:flex}.chat-envio textarea{border:1px solid var(--borde);resize:none;background:#fff;border-radius:9px;flex:1;max-height:140px;padding:10px 12px}.aviso-antibaneo{background:var(--amarillo);border:1px solid #e3ce8f;border-radius:9px;margin:0 14px 10px;padding:10px 14px;font-size:13.5px}.aviso-antibaneo .titulo{margin-bottom:4px;font-weight:700}.aviso-antibaneo .botones{gap:8px;margin-top:8px;display:flex}.aviso-borrador{background:var(--verde-claro);color:var(--verde-oscuro);border:1px solid #bfe0db;border-radius:9px;margin:0 14px 10px;padding:8px 14px;font-size:13px}.chat-vacio{color:var(--texto-suave);flex-direction:column;flex:1;justify-content:center;align-items:center;gap:8px;display:flex}.col-ficha{border-left:1px solid var(--borde);background:#fff;flex-shrink:0;width:360px;overflow-y:auto}.ficha{padding:16px}.ficha h3{margin-bottom:2px;font-size:15px}.ficha .sub{color:var(--texto-suave);margin-bottom:12px;font-size:12.5px}.ficha .bloque{border-top:1px solid #eef1f2;padding:11px 0}.ficha .bloque .titulo{text-transform:uppercase;letter-spacing:.5px;color:var(--texto-suave);margin-bottom:7px;font-size:11.5px;font-weight:700}.campo{margin-bottom:9px}.campo label{color:var(--texto-suave);margin-bottom:3px;font-size:12px;display:block}.campo input,.campo select,.campo textarea{border:1px solid var(--borde);background:#fff;border-radius:7px;width:100%;padding:6px 9px;font-size:13.5px}.campo textarea{resize:vertical;min-height:48px}.campo .fila{gap:8px;display:flex}.chip-confirmar{background:var(--amarillo);color:#7a5d00;cursor:pointer;border:none;border-radius:5px;margin-left:6px;padding:1px 6px;font-size:10.5px;font-weight:700;display:inline-block}.chip-confirmar.ok{color:#1c7a2e;background:#d3f9d8}.ficha .respuestas-form{color:var(--texto-suave);font-size:13px}.ficha .respuestas-form div{margin-bottom:3px}.ficha .acciones-ficha{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.guardado-ok{color:#1c7a2e;font-size:12.5px}.pagina{max-width:1080px;margin:0 auto;padding:26px 20px 60px}.pagina h1{margin-bottom:18px;font-size:22px}.tabla{border-collapse:collapse;border:1px solid var(--borde);background:#fff;border-radius:10px;width:100%;overflow:hidden}.tabla th{text-align:left;text-transform:uppercase;letter-spacing:.4px;color:var(--texto-suave);border-bottom:1px solid var(--borde);background:#fafbfb;padding:10px 12px;font-size:12px}.tabla td{vertical-align:top;border-bottom:1px solid #f0f2f3;padding:9px 12px}.tabla tr:last-child td{border-bottom:none}.tabla tr.clickeable{cursor:pointer}.tabla tr.clickeable:hover{background:#f6f8f8}.filtros{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:14px;display:flex}.filtros input,.filtros select{border:1px solid var(--borde);background:#fff;border-radius:8px;padding:8px 11px}.tabs{flex-wrap:wrap;gap:6px;margin-bottom:18px;display:flex}.tabs button{border:1px solid var(--borde);color:var(--texto-suave);background:#fff;border-radius:8px;padding:7px 14px;font-weight:600}.tabs button.activo{background:var(--verde);border-color:var(--verde);color:#fff}.caja{border:1px solid var(--borde);background:#fff;border-radius:10px;margin-bottom:16px;padding:20px}.caja h3{margin-bottom:12px;font-size:15px}.caja .ayuda{color:var(--texto-suave);margin-bottom:14px;font-size:13px}.form-regla{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.form-regla label{min-width:300px;font-size:13.5px;font-weight:600}.form-regla input{border:1px solid var(--borde);border-radius:7px;width:160px;padding:7px 10px}.gasto-grande{color:var(--verde-oscuro);font-size:30px;font-weight:800}.territorio pre{white-space:pre-wrap;background:#fafbfb;border-radius:8px;padding:12px;font-family:inherit;font-size:13.5px}.gancho-box{background:var(--verde-claro);border:1px solid #bfe0db;border-radius:8px;padding:9px 12px;font-size:14px}.cita{color:var(--texto-suave);border-left:3px solid var(--borde);margin:5px 0;padding:2px 0 2px 10px;font-size:13px;font-style:italic}button.calif{border:1px solid var(--borde);color:var(--texto-suave);background:#fff;border-radius:7px;padding:4px 12px;font-size:13px;font-weight:600}button.calif.buena.activo{color:#1c7a2e;background:#d3f9d8;border-color:#8ed99b}button.calif.regular.activo{color:#8a6d00;background:#fff3bf;border-color:#e3ce8f}button.calif.mala.activo{color:#a12622;background:#ffe3e3;border-color:#eba8a5}.aviso-flotante{background:var(--texto);color:#fff;z-index:100;border-radius:9px;padding:11px 20px;font-size:14px;position:fixed;bottom:20px;left:50%;transform:translate(-50%);box-shadow:0 6px 24px #0000004d}@media (width<=1100px){.col-ficha{width:320px}.col-conversaciones{width:260px}}